What Remarkable Associations Do That Others Don’t
This book is worth reading if you manage an association.
7 Measures of Success: What Remarkable Associations Do That Others Don’t by The Center for Association Leadership. The 7 measures are: 1. A Customer Service Culture 2. Alignment of Products and Services with Mission 3. Data-Driven Strategies 4. Dialogue and Engagement 5. CEO as a Broker of Ideas 6. Organizational Adaptability 7. Alliance Building